Refund policy

We only refund items that were incorrectly sent or missing from your order, it must be reported to us within 24 hours of order being delivered. We do not ship replacements or offer exchanges.

You can always contact us for any return question at ajanecosmetics@gmail.com.

Damages and issues
All sales are final. Please inspect your order upon reception and contact us immediately no later than 2 business days after receiving if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.