Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at ajanecosmetics@gmail.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been sent there.

When will my order arrive?

Orders that require shipping within the U.S. take 1-3 days to process and will be shipped within 1-4 days, depending on your location.  Please allow extra shipping time as USPS is experiencing shipping delays due to Covid-19. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

Can I track my order?

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

What are the ingredients in the lip gloss?

Ingredients:Hydrogenated Polyisobutene (and) Ethylene/Propylene/Styrene Copolymer (and) Butylene/Ethylene/Styrene Copolymer, Polybutene, Sweet almond oil, Jojoba Seed Oil, vitamin E, liquid concentrate/mica/vegan liquid coloring